Text message terms
& conditions.
UTAX+ Text Updates & Account Alerts · Effective October 8, 2026
These terms cover the text messages Universal Taxes & More (“UTAX+,” “we,” “us”) sends to people who ask for them. Here is the short of it — the details follow.
Reply STOP
Stops our texts at any time. You’ll get one final confirmation, then nothing more.
Reply HELP
Gets you help by text, or call us at (239) 221-4681.
Frequency varies
Never more than three texts in 24 hours on the same topic, and only 8 a.m.–8 p.m.
Rates may apply
We never charge for texts. Message and data rates may apply from your carrier.
1. The programs
We offer two text-message programs. You choose each one separately:
- UTAX+ Text Updates (marketing). Recurring automated marketing messages: tax-season and deadline reminders, tax news, promotions and announcements about our tax preparation, bookkeeping, payroll, business, notary, translation and document services.
- UTAX+ Account Alerts. Messages about your appointments, documents and services: appointment confirmations and reminders, document requests, status updates, and invoice or payment reminders.
2. How you join
You join a program only by giving your express consent — by checking that program’s box on our text-alerts form at utaxplus.com/text-alerts (en español: utaxplus.com/es/alertas-de-texto). By joining, you agree to receive recurring automated text messages from UTAX+ at the mobile number you provided, and you confirm you are the account holder or an authorized user of that number. Consent is not a condition of purchasing any goods or services. After you join, we send a text confirming your enrollment.
3. Message frequency
Message frequency varies. We send no more than three messages in any 24-hour period on the same topic, and only between 8 a.m. and 8 p.m. in your local time.
4. Cost
UTAX+ does not charge for text messages. Message and data rates may apply from your wireless carrier.
5. How to stop
Reply STOP to any message to stop receiving text messages from us. We also honor QUIT, END, REVOKE, OPT OUT, CANCEL, UNSUBSCRIBE and STOPALL, the Spanish words ALTO, PARAR, CANCELAR and BAJA, and any other reasonable request — by reply, phone, email or in person. After you opt out we send one final message confirming it, and no further texts. If you would like to stop only marketing messages and keep account alerts, just tell us and we will update your choices. To rejoin, reply START or UNSTOP, or sign up again.
6. How to get help
Reply HELP (or AYUDA) to any message, call or text (239) 221-4681, or email info@utaxplus.com. Our office is at 3401 Pelican Landing Pkwy #2, Bonita Springs, FL 34134.
7. Carriers
Carriers are not liable for delayed or undelivered messages. Texts can be received on most major U.S. wireless carriers; delivery depends on your carrier and device.
8. Privacy
We handle your information as described in our Privacy Policy. We will not sell, rent or share your mobile phone number, text-message opt-in data or consent with any third parties or affiliates for marketing or promotional purposes.
9. Keep it safe
Text messages are not a secure channel. UTAX+ will never ask you to send your Social Security number, bank account or card numbers, passwords or IRS PIN by text, and we never send tax returns by text. If a message claiming to be from us asks for any of these, don’t reply — call us at (239) 221-4681.
10. Your number
If you change or give up your mobile number, reply STOP from it first or let us know, so the number’s next owner doesn’t receive your messages.
11. Changes and governing law
We may update these terms from time to time; the current version always appears on this page with its effective date. These terms are governed by the laws of the State of Florida.
12. Contact
Universal Taxes & More
3401 Pelican Landing Pkwy #2, Bonita Springs, FL 34134
(239) 221-4681 · info@utaxplus.com
